GAC Architecture Ltd ("we", "us", "our") is committed to protecting your personal data. This policy explains what we collect, why we collect it, how it is used, and what rights you have. Questions? Contact us at enquiries@gacarchitecture.co.uk.

1. Who We Are

Data Controller: GAC Architecture Ltd
Registered in England and Wales
28 Quarry Road, Ravenshead, Nottingham, Nottinghamshire, NG15 9AP
Email: enquiries@gacarchitecture.co.uk
Phone: 07974 962566

As the data controller, we determine the purposes and means of processing any personal data collected through our website (www.gacarchitecture.co.uk) and in the course of providing our services.

2. What Information We Collect

We collect only what is necessary to provide our services:

• Contact details: Your name, email address, and phone number when you use our contact form or reach out directly.
• Enquiry content: Project details, messages, or other information you include when contacting us.
• Technical data: IP address, browser type, pages visited, and time on site — collected automatically via cookies and analytics tools (see Section 6).

We do not collect sensitive personal data (such as health information, financial details, or government ID numbers) through this website.

3. How We Use Your Information

We use personal data we collect for the following purposes:

• To respond to your enquiries and provide architectural design quotations and services.
• To communicate with you throughout any project or service agreement.
• To fulfil our contractual obligations to you as a client.
• To maintain business records as required by law.
• To improve our website using anonymised analytics data.

We will not use your personal data for unsolicited marketing without your explicit consent.

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Contractual necessity (Article 6(1)(b)): Processing is necessary to respond to your request and deliver our architectural services.
• Legitimate interests (Article 6(1)(f)): We have a legitimate interest in responding to enquiries, improving our service, and maintaining records. We have balanced these against your rights.
• Legal obligation (Article 6(1)(c)): Where we must retain records under applicable law (e.g. tax or accounting requirements).
• Consent (Article 6(1)(a)): Where you have explicitly agreed, for example to non-essential cookies. You may withdraw consent at any time.

5. Who We Share Your Data With

We do not sell, rent, or trade your personal data. We may share it in limited circumstances:

• Service providers: Hosting and email platform providers who help us operate our website. All are bound by data processing agreements and may only act on our instructions.
• Legal requirements: Where we are legally required to disclose information to comply with a court order or regulatory request.
• Business transfers: In the event of a merger or acquisition, your data may transfer to the new entity. We will notify you if this affects how your data is handled.

6. Cookies and Tracking Technologies

Our website uses cookies to function correctly and to help us understand how it is used. Cookie categories include:

• Strictly necessary: Essential for the site to work. Cannot be disabled.
• Preference: Remember your choices and settings.
• Analytics / statistics: Help us understand visitor behaviour. Data is anonymised where possible.
• Marketing: Used to deliver relevant advertising. Only placed with your explicit consent.

When you first visit, a cookie consent banner allows you to accept or decline non-essential cookies. You can also manage cookie preferences through your browser settings at any time. For more information, visit www.aboutcookies.org.

7. How Long We Keep Your Data

• Enquiry and contact data: Up to 2 years from the date of last contact, unless a project relationship is established.
• Client project records: Up to 7 years following project completion, in line with professional and legal requirements for architectural records.
• Analytics data: Aggregated and anonymised; retained per our analytics provider's terms.

When data is no longer required, it is securely deleted or anonymised.

8. How We Keep Your Data Safe

We have implemented appropriate technical and organisational measures including:

• HTTPS encryption across our website.
• Password-protected systems with restricted access to personal data.
• Regular review of our data security practices.

No internet transmission is 100% secure. While we take all reasonable steps to protect your information, we cannot guarantee absolute security. You use our website at your own risk.

9. Your Rights Under UK GDPR

As a UK data subject you have the following rights:

To exercise any right, contact us using the details in Section 13. We will respond within one calendar month as required by UK GDPR.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):

• Website: ico.org.uk/make-a-complaint
• Helpline: 0303 123 1113
• Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

10. Children's Privacy

Our website and services are not directed at children under 13. We do not knowingly collect personal data from children. If you believe a child has submitted information through our site, please contact us at enquiries@gacarchitecture.co.uk and we will delete it promptly.

11. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review the privacy policy of any external site you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last updated" date. Where changes are material, we will make this clear on the website. We encourage you to check this page periodically.

13. How to Contact Us

For any questions, concerns, or data rights requests, please contact us:

© 2026 GAC Architecture Ltd. Registered in England and Wales.